The Hospo Signalby Bizspeedy

West End cafés, October 2026 report

Roughly 1 in 3 bad reviews of West End cafés is about price.

We collected 1,379 recent Google reviews of 14 cafés in West End and South Brisbane and sorted them into what customers praise, what they complain about, and whose ratings rose or fell in the last 90 days. It's free, for café owners and anyone who loves a 4101 coffee.

From 1–2★ reviews

Top complaints in West End

  1. Overpriced / poor value

  2. Poor food quality

  3. Rude or unwelcoming staff

  4. Bad coffee

  5. Slow, forgotten or wrong orders

From 5★ reviews

Top praise in West End

  1. Delicious food

  2. Excellent coffee

  3. Friendly, attentive staff

  4. Cosy, welcoming atmosphere

  5. Community purpose and good value

Summarised by an AI model from anonymised 1–2★ and 5★ review text. Read the full West End report.

Find your café

Each page shows the café's rating, 90-day trend, owner reply rate and the themes in its recent reviews.

90-day trend

The average of each café's reviews from the last 90 days, compared with its overall Google rating. Only cafés with at least 5 reviews in that window are included.

Higher in the last 90 days

Lower in the last 90 days

  • Alphabet Cafe
  • Doc Brown Cafe
  • Cafe Muse

Suburbs

Data and methodology. Pilot data. On 16 Oct 2026 we collected each venue's most recent public Google reviews (up to 100) through a third-party data provider, DataForSEO. Overall ratings and review totals are Google's figures on that day. Review velocity is reviews per month across the period covered by the collected reviews. 90-day rating is the average of collected reviews from the last 90 days. Venue themes count keyword matches in 4–5★ reviews (praise) and 1–2★ reviews (complaints). An AI model summarised the suburb themes from anonymised review text. We quote short excerpts and never show reviewer names. Google doesn't endorse this pilot, and the 90-day figures and themes are our own calculations. Venue owners can request corrections from their venue's page.