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Cafe Muse

Queensland Museum, level 2, Melbourne St, QLD 4101. Ranked 14th of 14 West End cafés by Google rating.

3.1★Google rating, 324 reviews▼ 1.4★ below West End average
2.7★last 90 days, 7 reviews▼ 1.7★ below West End average
2.9new reviews a month▼ 2.7 below West End average
80%of reviews get an owner reply▲ 55 points above West End average

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Summary

Themes in recent reviews

Keyword matches in this café's 100 most recent Google reviews. Quotes are short excerpts; we never show reviewer names.

Food quality

21 praise mentions, 16 complaints
Very good range of food options.Chicken sandwich also have chewy bland chicken, soggy salad, smothered in avocado, stale chewy bread.

Coffee quality

13 praise mentions, 11 complaints
Great flat white, friendly staff

Price & value

7 praise mentions, 15 complaints
Good value and excellent location.Overall, the cafe is simply overpriced for what you get.

Staff & friendliness

11 praise mentions, 5 complaints
Food ok, friendly service.

Speed & wait times

4 praise mentions, 5 complaints
Meals were served very quick.Honestly, the worst meal I’ve had in a long time.

Portion size

4 praise mentions, 5 complaints
The service was friendly and the portion was quite large.Over priced, poor quality & undersized portions.

Atmosphere & vibe

5 praise mentions, 2 complaints
The vibe and the service here is great.

Cleanliness

1 praise mention, 2 complaints
Staff were friendly, cafe was clean.

Order accuracy

0 praise mentions, 1 complaint

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Data and methodology. Pilot data. On 16 Oct 2026 we collected each venue's most recent public Google reviews (up to 100) through a third-party data provider, DataForSEO. Overall ratings and review totals are Google's figures on that day. Review velocity is reviews per month across the period covered by the collected reviews. 90-day rating is the average of collected reviews from the last 90 days. Venue themes count keyword matches in 4–5★ reviews (praise) and 1–2★ reviews (complaints). An AI model summarised the suburb themes from anonymised review text. We quote short excerpts and never show reviewer names. Google doesn't endorse this pilot, and the 90-day figures and themes are our own calculations. Venue owners can request corrections from their venue's page.