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West End Coffee House

80 Vulture St, West End QLD 4101, Australia. Ranked equal 1st of 14 West End cafés by Google rating.

4.8★Google rating, 738 reviews▲ 0.3★ above West End average
4.9★last 90 days, 15 reviews▲ 0.4★ above West End average
6.3new reviews a month▲ 0.7 above West End average
0%of reviews get an owner reply▼ 25 points below West End average

Get these numbers every month

Summary

Themes in recent reviews

Keyword matches in this café's 100 most recent Google reviews. Quotes are short excerpts; we never show reviewer names.

Food quality

54 praise mentions, 2 complaints
Great cakes and food, local vibes and great service.

Coffee quality

38 praise mentions, 1 complaint
The latte art was also amazing!They forgot half our food and then charged for coffee they’d forgotten to bring out.

Staff & friendliness

26 praise mentions, 1 complaint
Staff were extremely friendly and patient.

Atmosphere & vibe

14 praise mentions, 1 complaint
The best food, service, and vibe in all of Brisbane.

Speed & wait times

9 praise mentions, 0 complaints
A great little place serving fantastic Thai food - fast, fresh, delicious

Cleanliness

3 praise mentions, 0 complaints

Portion size

3 praise mentions, 0 complaints
The dishes offered are good and generous.

Price & value

1 praise mention, 0 complaints

Order accuracy

0 praise mentions, 1 complaint

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Data and methodology. Pilot data. On 16 Oct 2026 we collected each venue's most recent public Google reviews (up to 100) through a third-party data provider, DataForSEO. Overall ratings and review totals are Google's figures on that day. Review velocity is reviews per month across the period covered by the collected reviews. 90-day rating is the average of collected reviews from the last 90 days. Venue themes count keyword matches in 4–5★ reviews (praise) and 1–2★ reviews (complaints). An AI model summarised the suburb themes from anonymised review text. We quote short excerpts and never show reviewer names. Google doesn't endorse this pilot, and the 90-day figures and themes are our own calculations. Venue owners can request corrections from their venue's page.